How do we ensure that our Pre-Owned Sales Department is Keeping Our Customers Happy? Our sales managers are all long-term employees who are certified by the Ford Motor Company. We inspect and repair all our vehicles to meet industry standards. This work is performed by factory trained certified technicians. We carry all makes and models, whether they be Ford, GM, Chrysler, or import models. And we always concentrate on high volume and fair prices.

All Koch certified used vehicles have warranties included in the price. Our Ford Certified vehicles have an extra one year or 20,000 km factory major component warranty.

We train our salespeople daily to meet the expectations and demands of our customers. We pride ourselves on non-confrontational selling, which means that we always give the customer all the information up-front so he or she can make an informed decision on their purchase.